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Unimax Products
2nd Nature
2nd Nature
2nd Nature
2nd Nature enables organizations and managed service providers to unify the provisioning and management of their various UC, PBX, voice messaging and other critical business systems by providing a single, centralized management and administration interface.
NumberPro
2nd Nature
2nd Nature
NumberPro greatly simplifies the complex task of identifying, organizing, and reporting on phone numbers (such as DIDs, directory numbers, extensions and toll-free numbers) and voice mailbox numbers to determine if they are used, available, reserved or in the process of aging, regardless of the vendor platform, number of systems, system types or number formats.
HelpOne
2nd Nature
HelpOne
HelpOne is a configurable, web-based application which enables tier one help desk agents to immediately change an employee’s voicemail password, phone PIN, speed dials, zero out extensions, call forwarding numbers, simultaneous ring settings, phone labels, voicemail notification preferences (e.g. via phone, email, text, etc.), find me se
HelpOne is a configurable, web-based application which enables tier one help desk agents to immediately change an employee’s voicemail password, phone PIN, speed dials, zero out extensions, call forwarding numbers, simultaneous ring settings, phone labels, voicemail notification preferences (e.g. via phone, email, text, etc.), find me settings, and many others without the assistance of overburdened voice engineers. Changes are immediate. No waiting. No work tickets. No hassle.
LineOne
Spotlight
Spotlight
LineOne is a configurable, web-based self service portal designed for employees to change their own voicemail passwords, phone PINs, speed dials, zero out extensions, call forwarding numbers, simultaneous ring settings, phone labels, voicemail notification preferences (e.g. via phone, email, text, etc.), find me settings, and many others
LineOne is a configurable, web-based self service portal designed for employees to change their own voicemail passwords, phone PINs, speed dials, zero out extensions, call forwarding numbers, simultaneous ring settings, phone labels, voicemail notification preferences (e.g. via phone, email, text, etc.), find me settings, and many others. Changes are immediate. No waiting. No support calls. No work tickets.
Spotlight
Spotlight
Spotlight
Spotlight is a powerful, web-based telecom dashboard that presents interactive charts, graphs, and reports from UC, PBX, voice messaging and directory systems across both single and multi-vendor telecom environments. Spotlight provides the ability to view administrative data that is unified from different UC, PBX, voice messaging, and directory system types on a single screen.
Sentinel
Spotlight
Sentinel
Sentinel is a powerful, cloud-based UC analytics tool which provides searchable data, interactive charts, graphs, and reports from UC systems in single and multi-vendor environments. It simplifies the complexity of visualizing UC KPIs such as call volumes, license utilization, call quality, call failures and anomalies, the pace of migrat
Sentinel is a powerful, cloud-based UC analytics tool which provides searchable data, interactive charts, graphs, and reports from UC systems in single and multi-vendor environments. It simplifies the complexity of visualizing UC KPIs such as call volumes, license utilization, call quality, call failures and anomalies, the pace of migrations, and more. Simply put, Sentinel provides the visibility and analytics required to make better informed decisions.
